Shipping policy
Bluebird and Moon Shipping Policy
Shipping Methods and Delivery Times
• Standard Shipping: Estimated delivery time 5-7 business days
Shipping Rates
• Standard Shipping:
Small USPS Priority Box $10
Medium USPS Priority Box $17
Large USPS Priority Box $24
Some large crystal pieces will need to have shipping estimated.
Order Processing Time
• Orders are processed within 3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
• Once your order is shipped, you will receive a tracking number via email.
• You can track your order on our website or through the carrier's website.
Shipping Restrictions
• We do not ship to P.O. Boxes or APO/FPO addresses.
• Certain products may have shipping restrictions due to size, weight, or destination.
Lost or Damaged Packages
• If your package is lost or damaged during shipping, please contact us at Info@bluebirdmoon.com. within 15 days of receiving your order.
• We will work with the carrier to resolve the issue and ensure you receive your order.
Returns and Exchanges
• For information on returns and exchanges, please refer to our Return Policy.
Contact Us
• If you have any questions about our shipping policy, please contact us at Info@bluebirdmoon.com.